What information do we collect about you?
We collect information about you when you register with us or use our services. We also collect information when you voluntarily complete a web form, provide feedback and participate in events. Website usage information is collected using cookies.
How will we use the information about you?
We collect information about you to process your enquiries, manage your account and to contact you about other services we think may be of interest to you. We will not share your information with other organisations for marketing purposes. Third-party suppliers are sometimes used to provide a service you have requested or provide marketing support. We supply them with minimal information to fulfil their obligations.
You may at any time review and change your contact preferences. You have a right, at any time, to stop us from contacting you for marketing purposes. You can contact us by phone, email or post to change your preferences.
How long will we keep your data?
Access to your information, correction and deletion
You have the right to request a copy of the personal information that we hold about you. We will respond to your request within 30 days. If you would like a copy of some or all of your personal information, please email or write to us. We may make a small charge for this service if multiple requests are made for the same information. You can ask for your details to be removed from our system and deleted. On occasion we may need to reject your request. If keeping your personal information is required to comply with legal obligations or we have a legitimate interest for keeping it, we will explain this to you.
Use of services by children
Our services are not directed to individuals under the age of eighteen (18), and we request that they do not provide personal data through our services.
If you are unhappy about any aspect of us holding your personal data or how it is used, contact us straight away. We prefer communication to be made in writing so that we have a record of our correspondence. Please see https://ico.org.uk for further information of your data protection rights as an individual.
How to contact us
Andy Instone, Data Co-ordinator
Telephone: 07772 900549
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